Reduced Cost, Higher Productivity
Features such as client self-service and workflow integration capabilities help to streamline client servicing such that requests can be managed, delegated and completed with greater accuracy and efficiency.

To optimise human resources the defined workflows allows tasks to be delegated to service provider users
   with relevant core competencies and/or spare capacity.
As clients have on demand access to selected information and documents fewer resources are required to
  manage clients, providing users with an opportunity to become more productive.
With defined workflows, ambiguity and errors are significantly reduced whilst at the same time ensuring
   thorough task completion so less time is wasted and more productivity is achieved.