Last year we invited our users to complete a Customer Survey. Our goal has always been to deliver functionality that meets, and even anticipates, your needs. From your informed feedback on how we had performed, combined with ideas on how we could improve in any aspect of our business, we remain confident of being at the forefront of the sector.
Thank you to those who offered their thoughts; the response was more than we had hoped. Below is a summary of that feedback in the key areas of client satisfaction.