Improved Client Servicing
By removing individual users’ differing opinions on what needs to be done for each service, predefined workflows ensure that service is consistently provided in a timely manner.

Defined workflows intuitively promote improved client servicing by directing users to be more accurate and
   thorough.
Consistent provision of services result in consistent time spent on services which provides much appreciated cost certainty for
   clients.
Workflow analysis helps to review work-in-progress to ensure that resource capacity is optimised for more efficient request
   turnaround and also identify and clear bottlenecks before they become an issue or affect clients.
Service delivery expectations can be more accurately estimated.
Integrates with the Client Servicing Portal for the ultimate in client servicing.